Skip to content

Questions

Frequently asked questions

The ones worth answering honestly, including the ones with answers you might not want to hear.

Will trades be opened without me?

Yes — that is what an automated trading system is, and you should know it before you start. A proposal that clears every hard limit and is below your approval threshold is dispatched to your account immediately, at any hour, with nobody asked. What the AI cannot do is DECIDE. The model publishes a proposal onto an event bus and its authority ends there: it has no broker connection, no order API and no path to your terminal. A separate deterministic C++ risk engine is the only thing that can approve a proposal, and a separate execution engine is the only thing that can send an order. So trades are placed unattended, and none of them is placed because the model said so.

What stops the AI from ignoring the risk rules?

The rules are not given to the AI. They live in compiled C++ code that reads a versioned policy file, and they run after the model has already finished its work. There is no prompt to talk the model out of, because the model is never asked to respect the limits — it is simply unable to act past them.

What happens if the AI service goes down?

Your protection is already at your broker, not in our software. Every order this system opens carries a broker-side stop loss — always, never "usually" — so it rests on the order itself and survives our process crashing, our connection dropping, and a weekend gap. Behind that, the C++ trading core runs an emergency exit per position, independently of the Python AI agent, the dashboard and the database, closing a position at 5% unrealized loss while it is alive and receiving ticks. The two are not substitutes: the broker-side stop is meant to fire first, and the emergency exit reaches only what it somehow did not. What stops when the AI layer stops is new proposals, which is the safe thing to stop. Your own internet is not part of this at all — the terminal runs on our infrastructure, not yours.

Do I have to approve every trade?

No, and it is important to be clear about that: this is an automated system. A proposal within your size and risk limits is executed as soon as the risk engine approves it — at any hour, with nobody watching. What you control is the size threshold above which a trade is instead held in the console for you to approve by hand. Set that to your smallest tradeable size and you are approving everything yourself; set it high and the system trades while you sleep. Both are legitimate, but it should be a decision rather than a default you never looked at. A held proposal is never sent if you do not answer.

Do you hold my money?

No. Your account stays with your own broker, in your name. We are not a broker, we hold no client funds, we provide no custody, we offer no investment advice, and we have no withdrawal rights over your trading account — we can place and manage orders on it, and we cannot move money out of it. We DO ask for your MetaTrader 5 login, because the terminal we run has to sign in to your account: it is encrypted before it is stored, under a key held in the server environment that no web interface can read or change, and it is used for nothing except connecting your terminal.

Why can I not sign up, or add another broker account, right now?

Because our servers are full, and we would rather say so than take your money for something we cannot start. Every account you connect gets its OWN MetaTrader 5 terminal running on our infrastructure — not a shared connection, not a queue position behind other customers on one machine — so each one takes real memory on a real server. When there is no room for another terminal, the signup form becomes a waiting list and the "Connect broker" button on the Accounts page stops accepting new links. Google sign-in is hidden at the same time, because pressing it with an address that has never registered creates an account on the spot. Accounts that are already connected keep running and trading normally throughout: this only ever stops NEW ones being added. Leave your email on the signup page and we will invite you as soon as we have brought more capacity online — that list is exactly how we decide when to add a server.

What do I need to run it?

A MetaTrader 5 account with a broker that permits Expert Advisors. That is the whole list. You do not need a VPS, a machine left switched on, or anything installed: we run the terminal and the trading core on our own infrastructure, so your positions keep being managed whether your computer is on or not. Demo accounts are fully supported and are the recommended way to start.

How much does it cost?

Plans start at $19.99 per month after a 7-day free trial, and differ in how many broker accounts you may run and how much capital the engine will trade. On top of that there is a performance fee of 2.99%–15.99% charged on the net profit your account accumulated during each billing month — the rate FALLS as profit grows, and profit below $10 is not charged at all. A month that ends flat or down is charged no performance fee.

Is the performance fee charged on my balance or my profit?

On net profit for the billing month only — not on your account balance, not on turnover, and not on gross winning trades before losing trades are subtracted. If the month is not profitable on a net basis, there is no performance fee.

Can I try it without risking money?

Yes, and it is what we recommend. The 7-day free trial works on a demo account, so you can watch what the agent proposes and what the risk engine does with those proposals before any real capital is involved. Paper-trading mode and the backtest lab are separate from that again, and both are kept strictly isolated from live trading — demo activity is never billed and never counts toward a performance fee.

What is your track record?

We publish none, because we do not yet have enough live history for a number that would mean anything. Showing you a backtest as though it forecast the future is the standard move in this industry and the reason so many of these products disappoint, so we would rather show you nothing. What you get instead is your own: the console has an AI Performance page that reports the win rate, profit factor and confidence calibration of the decisions made on YOUR account, and it tells you when the sample is too small to read — which, early on, it will be. Run the trial on demo and judge the system on what you watch it do.

Is AI trading safe?

No form of leveraged trading is safe, automated or manual, and any product that tells you otherwise is not being honest with you. What a system like this can do is bound how much a single decision or a single bad day can cost you: hard limits on size, daily loss, drawdown and exposure, plus an independent emergency exit per position. Those limits constrain losses. They do not prevent them, and you can lose your entire deposit.

Which markets and symbols does it trade?

A deliberately short list of major FX pairs and gold — EURUSD, GBPUSD, USDJPY, USDCAD and XAUUSD — analysed on the 1-hour timeframe. The watchlist is set by us rather than chosen per account: every symbol on it costs an AI call each time it passes screening, and a longer list means a worse question asked more often rather than more opportunities. Before the AI is consulted at all, each symbol is screened deterministically on trend strength, noise and volatility, so the agent is only asked about instruments that currently look tradeable — on a quiet day it is asked about none of them, which is a normal outcome and not a fault.

Can I see why a trade was rejected?

Yes. Every risk decision is written to the audit trail with the specific rule that produced it, stamped with the software version, the git revision and the risk-policy version in force at the time. Any decision can be reconstructed later, which is also what makes the system auditable rather than a black box.

Which brokers does it work with?

Any broker offering MetaTrader 5 on an account that permits Expert Advisors. You keep your own broker relationship — we connect a terminal to an account you already own. Each broker does need a one-time verification on our side before it can be selected, so the Supported brokers page carries the list that is connectable right now, and brokers not yet on it can be added on request.

How do I pay, and can you take money from my trading account?

Payment is USDT on BNB Smart Chain, and that is the only method. Your account gets one permanent deposit address; you send USDT to it, and after twelve confirmations it becomes credit that pays for plans and settles performance-fee statements on its own. Nothing recurs and we store no payment method, so stopping means not buying the next month rather than cancelling anything. Credit and debit cards are not accepted and are not coming back: the processor we had integrated with excludes trading and investment services from what it will process, which we found out when a real checkout was rejected under it, and we removed that integration rather than shop for one willing to overlook the same rule. What does not change either way: nothing is ever deducted from your broker balance, and we have no withdrawal rights on your trading account.

Can I cancel?

There is nothing to cancel, which is better than being able to. Nothing renews on its own and we hold no payment method, so no charge can arrive that you did not choose to make: a month you bought runs to its end, and if you do not buy another the system simply stops proposing trades. No cancellation fee, no notice period, nobody to email. Unspent credit stays yours and can be returned on request. Stopping does not close positions still open at your broker — those remain yours to manage, or to leave to the stop levels already resting on them.

Something not answered here?

Read how it works for the architecture in detail, or the risk controls for every limit a trade has to pass. The supported brokers page lists what you can connect to today, and how payment works covers billing end to end.