Frequently asked questions

No. The AI agent publishes a trade proposal onto an event bus and its authority ends there. It has no broker connection, no order API, and no path to your MetaTrader 5 terminal. A separate deterministic C++ risk engine evaluates every proposal against hard limits and is the only component that can approve one, and a separate execution engine is the only component that can dispatch an order.

The rules are not given to the AI. They live in compiled C++ code that reads a versioned policy file, and they run after the model has already finished its work. There is no prompt to talk the model out of, because the model is never asked to respect the limits — it is simply unable to act past them.

Open positions keep being managed. Position management and the risk engine run in the C++ trading core, independently of the Python AI agent, the dashboard and the database. Trailing stops, break-even, profit lock and emergency exit continue to evaluate on every tick even if the AI layer, the web console and the database are all unavailable. What stops is new proposals, which is the safe thing to stop.

No — only the ones past your configured threshold. Proposals within your size and risk limits execute automatically once the risk engine approves them. A proposal above the threshold returns REQUIRES_HUMAN_APPROVAL and waits in the console for you. If you never answer, it never executes; the default outcome is always the safe one.

No. Helios is software that connects to your own MetaTrader 5 account with your own broker. We are not a broker, we hold no client funds, we provide no custody, and we offer no investment advice. Your broker credentials stay between you and your broker — the system never asks for them.

A MetaTrader 5 account with a broker that supports Expert Advisors, and a machine that stays online — most operators use a VPS — so the terminal and the trading core keep running while positions are open. Demo accounts are fully supported and are the recommended way to start.

Plans start at $19.99 per month after a 7-day free trial, and differ in how many broker accounts you may run and how much capital the engine will trade. On top of that there is a performance fee of 3.9%–9.9% charged on the net profit your account accumulated during each billing month — the rate FALLS as profit grows, and profit below $100 is not charged at all. A month that ends flat or down is charged no performance fee.

On net profit for the billing month only — not on your account balance, not on turnover, and not on gross winning trades before losing trades are subtracted. If the month is not profitable on a net basis, there is no performance fee.

Yes, and it is what we recommend. The 7-day free trial works on a demo account, so you can watch what the agent proposes and what the risk engine does with those proposals before any real capital is involved. The system also supports backtest, simulation and paper modes, which are kept strictly isolated from live trading.

We do not publish one, because we do not have a verified live one to publish. We would rather show you nothing than show you a backtest presented as a forecast, which is the standard practice in this industry and the reason so many of these products disappoint. Run the trial on a demo account and judge the system on what you observe it doing.

No form of leveraged trading is safe, automated or manual, and any product that tells you otherwise is not being honest with you. What a system like this can do is bound how much a single decision or a single bad day can cost you: hard limits on size, daily loss, drawdown and exposure, plus an independent emergency exit per position. Those limits constrain losses. They do not prevent them, and you can lose your entire deposit.

Whatever your broker offers on MetaTrader 5 and you place on the watchlist. Symbols are screened deterministically before the AI is consulted, so the agent is only asked about instruments that currently look tradeable on trend-strength and noise measures — it is not asked to have an opinion on everything at once.

Yes. Every risk decision is written to the audit trail with the specific rule that produced it, stamped with the software version, the git revision and the risk-policy version in force at the time. Any decision can be reconstructed later, which is also what makes the system auditable rather than a black box.

Any broker offering MetaTrader 5 on an account that permits Expert Advisors. You keep your own broker relationship — we connect a terminal to an account you already own. Each broker does need a one-time verification on our side before it can be selected, so the Supported brokers page carries the list that is connectable right now, and brokers not yet on it can be added on request.

Payment is by card on a checkout page hosted by our payment provider, in USD; card details are never sent to us and no card number is stored in our systems. Additional local payment methods appear at checkout where they are available in your country. Nothing is ever deducted from your broker balance — we have no withdrawal rights on your trading account and cannot move money out of it. The subscription renews automatically each month; a performance fee, when one is owed, is issued afterwards as its own invoice.

Yes. The subscription is monthly and you can cancel from the billing page in the console. There is no cancellation fee and no notice period, and cancellation takes effect at the end of the period you have already paid for. Cancelling stops new proposals; you remain responsible for any positions still open on your broker account.